HomeBenchmarksCustomer Support › Response Drafting
Customer Support

How much does an AI agent cost to run Response Drafting?

Token cost benchmark for an autonomous Response Drafting agent, across 13 models. Prices as of 14 Jun 2026.

An agent for Response Drafting on the clean path costs about $0.0302 to $2.09 per outcome depending on the model, around 27x the cost of a single chat message. At 10,000 outcomes a month that is roughly $302 to $20,870.
Estimate your own numbers →

Cost per outcome by model

Model$/1M in$/1M outCost / outcomeCost / month*
GPT-4o mini$0.15$0.60$0.0302$302
Llama 4 Maverick$0.27$0.85$0.0527$527
Gemini 2.5 Flash$0.30$2.50$0.0698$698
GPT-4.1 mini$0.40$1.60$0.0806$806
DeepSeek V4$0.44$0.87$0.0823$823
Claude Haiku 4.5$1.00$5.00$0.209$2,087
Gemini 2.5 Pro$1.25$10.00$0.288$2,879
Mistral Large 3$2.00$6.00$0.389$3,886
GPT-4.1$2.00$8.00$0.403$4,030
GPT-4o$2.50$10.00$0.504$5,038
Claude Sonnet 4.6$3.00$15.00$0.626$6,261
Claude Opus 4.8$5.00$25.00$1.04$10,435
Claude Fable 5$10.00$50.00$2.09$20,870

*At 10,000 outcomes per month. Cheapest model highlighted.

What this agent does

The clean-path steps this benchmark prices:

  1. Gather Context
  2. Search Knowledge Base
  3. Answer found?
  4. Draft Response
  5. Policy & Tone Check
  6. Commitment flag?
  7. Grounded & confident?
  8. Send Response

What drives the cost

This path runs 8 steps: 4 tool calls, 1 reasoning step, 3 decision points and 0 human checkpoints. Tool steps make two model calls each, and the agent re-reads its growing context on every call. That compounding is why one Response Drafting outcome costs about 27x a single chat message ($0.626 on Claude Sonnet 4.6), not the price of one message.

Why these numbers matter.

Frequently asked questions

How much does an AI agent cost to run Response Drafting?

On the clean path with default assumptions, an agent for Response Drafting costs about $0.0302 to $2.09 per outcome depending on the model, or roughly $302 to $20,870 per month at 10,000 outcomes. The cheapest model here is GPT-4o mini at $0.0302; the most expensive is Claude Fable 5 at $2.09.

Why does an AI agent cost more than a single chatbot message?

An agent does not make one model call. It plans, calls tools, retrieves context and re-reads its growing working context on every step. For Response Drafting that adds up to about 27x the cost of a single chat message.

Which model is cheapest for Response Drafting?

Across the 13 models benchmarked, GPT-4o mini is cheapest at $0.0302 per outcome and Claude Fable 5 is the most expensive at $2.09. A cheaper model is not always the right choice, but it sets the floor for this workflow.

How can I reduce the cost of an agent for Response Drafting?

The biggest levers are prompt caching on the base context, fewer planning loops, smaller tool results, less retrieval, and choosing a cheaper model where quality allows. You can test each lever in the live estimator.

More Customer Support benchmarks

Open Response Drafting in the live estimator →