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How much does an AI agent cost to run Returns & Refunds?

Token cost benchmark for an autonomous Returns & Refunds agent, across 13 models. Prices as of 14 Jun 2026.

An agent for Returns & Refunds on the clean path costs about $0.0287 to $1.99 per outcome depending on the model, around 25x the cost of a single chat message. At 10,000 outcomes a month that is roughly $287 to $19,870.
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Cost per outcome by model

Model$/1M in$/1M outCost / outcomeCost / month*
GPT-4o mini$0.15$0.60$0.0287$287
Llama 4 Maverick$0.27$0.85$0.0500$500
Gemini 2.5 Flash$0.30$2.50$0.0668$668
GPT-4.1 mini$0.40$1.60$0.0766$766
DeepSeek V4$0.44$0.87$0.0779$779
Claude Haiku 4.5$1.00$5.00$0.199$1,987
Gemini 2.5 Pro$1.25$10.00$0.275$2,754
Mistral Large 3$2.00$6.00$0.369$3,686
GPT-4.1$2.00$8.00$0.383$3,830
GPT-4o$2.50$10.00$0.479$4,788
Claude Sonnet 4.6$3.00$15.00$0.596$5,961
Claude Opus 4.8$5.00$25.00$0.994$9,935
Claude Fable 5$10.00$50.00$1.99$19,870

*At 10,000 outcomes per month. Cheapest model highlighted.

What this agent does

The clean-path steps this benchmark prices:

  1. Look Up Order
  2. Within policy?
  3. Check Abuse Signals
  4. Abuse risk?
  5. Refund value material?
  6. Confidence high?
  7. Process Refund
  8. Confirm & Notify

What drives the cost

This path runs 8 steps: 4 tool calls, 0 reasoning steps, 4 decision points and 0 human checkpoints. Tool steps make two model calls each, and the agent re-reads its growing context on every call. That compounding is why one Returns & Refunds outcome costs about 25x a single chat message ($0.596 on Claude Sonnet 4.6), not the price of one message.

Why these numbers matter.

Frequently asked questions

How much does an AI agent cost to run Returns & Refunds?

On the clean path with default assumptions, an agent for Returns & Refunds costs about $0.0287 to $1.99 per outcome depending on the model, or roughly $287 to $19,870 per month at 10,000 outcomes. The cheapest model here is GPT-4o mini at $0.0287; the most expensive is Claude Fable 5 at $1.99.

Why does an AI agent cost more than a single chatbot message?

An agent does not make one model call. It plans, calls tools, retrieves context and re-reads its growing working context on every step. For Returns & Refunds that adds up to about 25x the cost of a single chat message.

Which model is cheapest for Returns & Refunds?

Across the 13 models benchmarked, GPT-4o mini is cheapest at $0.0287 per outcome and Claude Fable 5 is the most expensive at $1.99. A cheaper model is not always the right choice, but it sets the floor for this workflow.

How can I reduce the cost of an agent for Returns & Refunds?

The biggest levers are prompt caching on the base context, fewer planning loops, smaller tool results, less retrieval, and choosing a cheaper model where quality allows. You can test each lever in the live estimator.

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